This section was created especially for you, so as to help you with any questions you might have. We hope that here you will find all the answers you are searching for, but in case you do not find a reply in this category, then we strongly advise you to use the contact details in the Contact section.
Q: Are you a licensed company?
A: Yes. We are officially licensed by the public carriage to carry the public.
Q: Are your prices per car or per person?
A: Our prices are per car, please see vehicle capacity for further details.
Q: On my last visit to Malta, I was overcharged by the taxi driver due to being stuck in a traffic jam, are your prices set?
A: Transfer prices are set from the outset by contacting the office. All prices are quoted before the journey and are FIXED.
Q: I have heard the Regional Road in Malta is like a car park, how does this effect my journey?
A: We do everything in our powers to avoid traffic but sometimes we get effected. We calculate our time schedule accordingly to the traffic conditions.
Q: Where will I meet your driver at the airport?
A: Our driver will meet you in front of the exit of the arrival, with your name board.
Q: How long before my flight should I be at the terminal?
A: For most flights you should aim to be at the terminal 1 or 2 hours before your scheduled flight time.
Q: What happens if I cannot find my driver?
A: Contact us on our contact number.
Q: What if the flight is delayed or early?
A: We will check the flight status on the day and meet you according.
Q: We have childen travelling with us, can you provide child/infant seats?
A: Yes. Please tell us the ages of the children and we can provide up to two child/infant seats free of charge per transfer.
Q: Can I pay the driver cash?
A: Yes, you may pay the driver cash at the time of pick up.
Q: Can I pay by credit card?
A: Yes, you may pay by card.
Q: Can I make a booking on the phone?
A: Yes, you can make a booking on the phone.
Q: How early do I need to book my car?
A: The earlier the better. However, 6 hours would be recommended. If you are making a last minute booking, it is best to call us to confirm.
Q: Can I cancel my booking?
A: Yes, you can cancel or postpone a booking. Just send us a message on What’s App and wait for confirmation.
Q: Is gratuity included in the price?
A: No. It is at the passengers discretion.